OUTSOURCING
WE'LL DO THE WORK FOR YOU
Full-Service Contact Center Solutions
STEP ONE
Tell us what problem we can solve...
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Reduction in customer wait times
You lose 75% of your customers if they're on hold longer than 5 mins -
Employee, website, and software access/navigation
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Increase customer sales with a world-class customer experience
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Booking/ Reservations, Logistics & Scheduling Services
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Administrative, Marketing & various other Professional Services
STEP TWO
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We develop a customized plan to service your customers, potential clients, and administrative support needs.
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We use our professional contact & administrative support teams, utilizing cutting-edge strategies, tools, and resources
STEP THREE
You partner with ECS and free up critical time to concentrate on your business. We deliver results with professionalism and efficiency while you do what you do best.
It really is that easy!
RECRUITING
We'll find the talent that will do the work for you
Workforce Recruitment Solutions
STEP ONE
Tell us what problem we can solve...
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We discover the professionals you need, even if they're a Needle in a Haystack to find
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Efficiently scale your workforce with the ideal candidates, whether for High-Volume Hiring or ramping up operations on any scale.
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Healthcare & Technical Staffing Vacancies
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Workforce Recruitment Challenges
STEP TWO
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We can develop a customizable plan to manage your workforce and handle workforce recruitment/retention challenges.
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We use cutting-edge technology, along with specialized recruiters and professional talent-attracting strategies
STEP THREE
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You partner with ECS and free up critical time to concentrate on your business. We deliver results with professionalism and efficiency while you do what you do best.
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In a nutshell, You focus on growing, we focus on adding the staff you need to get the job done
It truly is as straightforward as that!
AI Services
Inbound and Outbound
Virtual Solutions
STEP ONE
Conversational Phone Calls
Our AI-driven conversational phone calls enable seamless and natural interactions with your customers. Whether it's for customer service, appointment scheduling, or sales outreach, our AI ensures engaging and productive conversations.
STEP TWO
Conversational Text/SMS
Enhance your communication strategy with our AI-powered text and SMS solutions. Engage with your audience through personalized and timely messages, improving response rates and customer satisfaction.
STEP THREE
Conversational Emails
Our AI specializes in crafting tailored emails that resonate with your target audience. From lead generation to customer support, our AI-generated emails are designed to drive engagement and conversions.
STEP FOUR
Conversational Chat
Provide instant support and information to your customers through our AI-enabled chat services. Our conversational AI handles queries efficiently, ensuring a positive customer experience.
STEP FIVE
Conversational Video Chat (Avatar)
Take customer interactions to the next level with our AI-powered video chat solutions. Featuring avatars that mimic human expressions and responses, our video chat services offer a unique and engaging way to connect with your audience.
ECS offer job opportunities in a variety of industries:
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Health & Human Services
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Dispatch & Logistics
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Information Technology
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Financial Services
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Home Security
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Travel
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eCommerce & Retail
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Real Estate
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SAAS
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Sales
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Telecommunications
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Tech Support/Help Desk
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Government services
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Life Sciences
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Home Improvement